FAQ/Policies

Return policy and refunds:

If you aren't happy with anything you receive from us, just send me an email or message within 7 days of receiving it and I'll be glad to do an exchange or give you a refund depending on the case. You will be responsible for all return shipping costs.

How long does shipping take?

You will receive a tracking number after your order is shipped.
Most items ship in 1-3 business days if they are in stock. Anything not in stock will ship in 5-10 business days unless we let you know differently. If you absolutely need an item by a certain date, please send an email before ordering so we can make sure it is possible to get to you in time.

Lost/Damaged Packages

In the rare event your order is lost or damaged in the shipping process, we are not responsible for replacing the items. Feel free to contact us and we will do what we can to help, but unfortunately we are working with the same information you are after the package is initially shipped. Contacting the local post office is usually the best way to get answers.

Do the shirts shrink?

All the shirts are 100% cotton so they will shrink a small amount as any shirt. To reduce shrinkage, dry on low heat or air-dry. A product specific size chart is in the description of every product for reference.

How do I wash a shirt correctly?

Wash the shirt inside out with cool water and like colors.  Hang dry or dry with lowest heat possible.

Do you do wholesale and/or consignment?

We do wholesale, and consignment under some circumstances, please inquire at justokaythings@gmail.com